Jackpot City Casino

Jackpot City casino online belongs to one of the most reputable sites for South African players, fully licensed and regulated by the Mpumalanga Economic Regulator. Jackpot City is known as a platform with a solid reputation and a popular casino brand in Canada, New Zealand, and the USA. South African players can enjoy the games on their site, too. The brand has existed since 1998 and has made a name for itself as a trustworthy gambling operator in SA and other countries. It boasts a rich collection of video slots and table games, and despite that, live casino games are also available. The site features generous promotions for new and existing players and offers fast payouts. In this detailed Jackpot City casino review, you’ll learn why it stands out among other sites on our South African casinos list.

Author’s Opinion and Casino Rating: 4.9/5

Leah Shepherd

Chief Editor

Product Owner & Roulette Expert

After spending a few days testing the site, I was impressed by the game portfolio at Jackpot City and the diversity of offered titles. However, the lack of additional game filters makes the menu appear a little inconvenient. Based on my research, the payment section is user-friendly and includes all popular systems. There are many exclusive bonuses offered to new players. I was happy to learn that the wagering requirements are lower than the average on the market.

Nevertheless, it would be good to add some more promos for existing gamblers. I’ve contacted the support team 3 times and can confirm they respond 24/7, quickly and professionally. A well-optimized mobile app allows easy access and can be used to play on the go.

I enjoyed my experience there, from the login to the casino lobby and when I started playing live games from Evolution Crazy Time and Diamon Rush Roulette and continued spinning the reels in popular games from Habanero (Hot Hot Fruit) and NetEnt (Gonzo’s Quest). That’s why I gave a solid rating to JackpotCity of 4.9.

Pros & Cons

Casino Bonuses

New visitors receive a generous Jackpot City welcome bonus upon joining. Registered players are eligible for profitable prizes for active participation too. Read on to discover more about existing promos.

Big City Wheel Welcome Offer

Players are welcomed with a 100% match deposit bonus of up to R4000 when they join Jackpot City. Make your first deposit with a minimum of R50, and you’ll receive the spin on the Big City Wheel in addition to the Jackpot City sign up bonus. There is a chance to win big with either 5 free flights on crash game Aviator or 10 free spins on Hot Hot Jackpot City.

Mega Mystery Bonus

Jackpot City Casino is currently running an exciting new promotion, the Mega Mystery Bonus, offering over R1 million in prizes! The promotion runs daily from 6 pm to 4 am, with 10 bonus rounds triggered randomly each day. Players have the chance to win a share of up to R37,000 in each bonus round. This thrilling promotion will continue until February 25, 2025, so be sure to spin the Mega Fire Blaze Roulette and place your bets on Black or Red for a chance to win big.

Reel Romance: Love’s Great Escape

This is one more heartwarming promotion, giving you a chance to win an R50,000 travel voucher for a romantic getaway. To enter, simply opt-in and bet on qualifying Evolution slots, including:

• 10,001 Nights
• Flowers
• Walk of Shame
• Karen Maneater
• Butterfly Staxx
• Dazzle Me
• Piggy Riches
• Piggy Riches Megaways

The promotion runs from February 1st to 28th, 2025, with the winner being announced on March 3rd, 2025. The lucky winner will receive a travel voucher for a 5-star stay in stunning locations like the Cape Winelands or Mauritius, with winners handling their own travel and accommodation bookings. Make sure to take part and create lasting memories with your special someone!

Two’s Day

This bonus is valid on Tuesdays. Players who make a minimum deposit of R100 are eligible for 100 free spins on the 2 best casino games. Bonus spins can be applied to Hot Hot Jackpot City and Lucky Durian. The good news is that the players can choose how many free spins to use on each title, e.g. 70/30, 40/60, or 50/50.

Pragmatic Play’s Drops & Wins

Jackpot City brings you the chance to win big with Pragmatic Play’s Drops & Wins promotion, offering a massive R40 million prize pool! Running from 30 October 2024 to 5 March 2025, enjoy 7 Daily Prize Drops and 7 Daily Tournaments, with no minimum bet or wager required.

All Pragmatic Play games qualify, including:

• Gates of Olympus
• Joker’s Jewels
• Diamond Strike

Claim the offer via the site’s banner or SMS link, spin the reels, and win a share of the prize pool. There’s no limit to how many Daily Prize Drops you can win!

Lucky Rush Tournaments

This tournament includes 5 leaderboards. They are worth R1.9 million each. The site is rolling out 4 new titles for 5 mentioned leaderboards. The first 4 leaderboards offer 5,000 ranked prizes with massive payouts. The final leaderboard features 8,500 prizes. This is how it all functions:

• Get 1 point after wagering on any of the eligible titles from Playtech
• Your chances improve as you accumulate more points
• Winners will be determined based on how many points they collect
• Loyalty points are earned even if your bets are lost
• Winners’ accounts will be rewarded 72 hours after the end of each leaderboard

Terms and Conditions

General bonus terms apply to all online casino offers. Bonuses credited to your bonus balance are subject to 10x wagering requirements, which should be completed within 30 days. The minimum deposit is R50. Wagering on all gamble features doesn’t count toward playthrough requirements. Here is how different titles contribute to bonus wagering:

It is forbidden to place a single wager that is 15% of the bonus’s worth or exceeds it before the playthrough conditions are met.

How to Register at JackpotCity Casino?

The Jackpot City sign up process is simplified for users’ convenience. It takes less than 5 minutes. Here is a brief instruction.

1. Click the Sign-Up button in the upper right corner of your screen.
2. Fill out your phone number and enter a password. Insert your first and last name as per ID and provide your valid email address.
3. In case you have a sign up code, type it into the dedicated field in the last line of the registration form.
4. Proceed to the second part and select either a South African ID or a passport. Enter your ID or passport data.
5. Fill out the date of birth and select the source of income from the drop-down list.
6. Tick the mandatory box confirming you are over 18 years old. If desired, opt for a newsletter with the latest promos and news.
7. Click the Sign Up button to complete the registration.

Casino Games Library Overview

Jackpot City South Africa features around 500 titles from 16 developers. The lobby is divided into 10 categories, where you can choose all titles at once or select exclusives, such as Mega Ways, BetGames, slots, and others. Let’s focus more precisely on the most popular categories.

Exclusive Titles from Jackpot City

The exclusive Jackpot City casino games category includes 20 titles you can only find on this site. We recommend you try Wolf Blaze Megaways and Hot Hot Jackpot City. These are some of the most money making games in South Africa, offering additional bonus features such as Cascading Reels and a multi-payline winning system.

Online Slot Games

This category consists of around 250 titles. Each slot machine has a rating, so you can select the slot based on the number of likes under each title. We prefer the classic slot games that have high RTP rates of 96% and more. The best slots on Jackpot City are Starburst and Laser Fruit.

Quick Games

These titles feature minimalistic design but boast a rich variety of themes. Quick games can be confused with Crash Games but actually, they lack the crash mechanic multiplier. Although the goal is the same, Quick Games are multistep with set odds. The players can cash out at any point during the game. Our absolute favorites are JetX and Magic Numbers.

BetGames

BetGames section includes dice and cards combined with live dealer features. At Jackpot City SA, players can choose from 11 different BetGames. They are classified into several categories: table games-styled, ball or lottery-styled, wheel-styled, and dice. Dice Duel and Wheel of Fortune are among our top picks and are suitable even for beginners.

Live Casino

Live dealer games are hosted by professional dealers. The section is categorized into game shows, online roulette, blackjack, first-person live casino games, dice, poker, baccarat, and Sic Bo. The total amount is around 90 popular titles. Our advice is to go with Crazy Time and Diamond Rush Roulette for an exclusive interactive experience.

Software Providers

The library in Jackpot City casino South Africa is supplied with high-quality software from 16 leading companies.

• Jackpot City
• Evolution
• Play’n GO
• Habanero
• Pragmatic Play
• Playtech
• Split the Pot
• BetGames
• Light & Wonder
• ONAIR
• Red Tiger
• Smartsoft Gaming
• Spribe
• Games Global
• NetEnt
• Nolimit City

The local market favors Habanero over top software providers, as the company is one of the few that has a branch in South Africa. To learn more about other Habanero online casinos, visit our dedicated section with expert reviews.

Mobile Version & Casino App

The site is perfectly optimized for mobile devices. Jackpot City casino login is possible on iOS, Android, and Huawei devices. Here is a short guide on how to download the app for each operating system:

• iOS: Find the application in the App Store using a search bar. Enter your Apple ID password to start the free download. Tap the app icon once it is downloaded to enter the site.
• Android: The application for Android devices can be installed directly from the site for free. For this, you need to adjust the settings of your smartphone or tablet to allow the download procedure. Select “Allow Unknown Sources” and then click the “OK” button. Return to the site and click the download link.
• Huawei: Enter the AppGallery and find the free app. Tap the download button. After installation, it will appear on your home screen or in your app drawer.

Deposits and Withdrawals

Gamblers who play real money games at Jackpot City can use secure, convenient and reliable payment methods like vouchers, ETTs, Apple Pay and etc. The site belongs to the top online casinos that accept OTT vouchers allowing instant deposits. Here is the table summarizing all available methods for deposits.

For withdrawals, you may use one of the following methods:

Customer Support & Contacts

The casino’s friendly and high-skilled support team is ready to help 24/7 via live chat, email, and hotline. The live chat button is in the upper right corner of the screen. Email requests can be directed to [email protected]. In case you prefer calls, you can dial 086 182 0100. Besides, the online casino has a strong presence on social media. You can subscribe to the casino’s profiles on YouTube, Facebook, Instagram, and X and reach customer support via any of these networks.

Player’s Safety at Jackpot City & Responsible Gambling Measures

Like other reputable online casinos, Jackpot City is committed to player security and promotes responsible gambling. There is an option of temporary account suspension for 24 hours, 1 month, or 6 months. Alternatively, you can opt for a permanent self-exclusion. For further questions, feel free to contact the support in the live chat or at [email protected]. Additionally, you may reach out to the dedicated services provided by Gambling Therapy and the National Responsible Gambling Programme.

CasinoHEX Verdict on Jackpot City

Our evaluation shows that Jackpot City belongs to the top online casinos offering hassle-free gaming experience. The site features convenient payment methods and supports vouchers. Based on our detailed examination, this online casino turned out to be a safe and secure site with multiple game categories and profitable bonuses. However, our experts found that the terms and conditions section lacks transparency, and some bonus requirements are not explicitly highlighted. The good news is that the professional support team is always available through live chat, email, phone, and social networks for any questions.

FAQ

Author

Leah Shepherd

Chief Editor at casinohex.co.za

• 

Experience:7 years

I’m Leah and I joined the team in July 2020 as a second editor of CasinoHEX.co.za.

Now I review licensed online casinos and slots on the South African market to provide the readers with juicy and rich bonuses, the newest promotions, and other useful information to help them make the right choice and enjoy safe and joyful gambling.

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Reviewer

Banele Nkuna

Editor at casinohex.co.za

Experience:4 years

My name is Banele Nkuna, and I am thrilled to be a part of the CasinoHEX.co.za team as the second editor.

With a passion for online gambling and a deep understanding of the South African market, I have been entrusted with the task of reviewing licensed online casinos and slots and preparing blog posts for our site.

Since joining in May 2023, my primary goal has been to provide our readers with valuable insights into the world of online gambling.

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